Use Cases
Your customer database is already an asset
Review requests
Eye test reminders
Old customer reactivation
Offer broadcasts
Festival campaigns
CSV/database campaigns
Template guidance
Growth Gap
Why optical stores miss repeat sales
Old prescriptions stay unused
Manual follow-up gets skipped
Offers do not reach old customers regularly
Staff cannot track every reply properly
Review requests are not sent consistently
Customer communication depends too much on memory
Method
The opticianguru WhatsApp method
opticianguru understands optical-store workflows, customer reminders, offers, review requests, old-customer campaigns and template handling. We do not just give platform access; we help structure campaign use for optical retail.
1
Database
2
Template
3
Campaign
4
Replies
5
Store visit / Lead
Plans
Plans built around store usage
Basic — Platform Access
Best for stores that want platform access and will manage campaigns themselves.
- Platform access
- Onboarding support
- Training/guidance
- CSV upload guidance
- Media/gallery access
- Client manages campaign creatives, content and execution
Standard — Platform + Campaign Management
Best for stores that want one structured managed campaign every month.
- Everything in Basic
- Campaign creative/content support
- 1 managed campaign per month
- Setup and execution support
- Suitable for offers, reminders, reviews, festivals and old customer reactivation
Premium — Campaigns + Chatbot Setup
Best for stores that want campaigns with reply flow and lead capture support.
- Everything in Standard
- Chatbot/reply flow setup for campaigns
- Lead capture support
- Response handling flow support where applicable
Note
Important setup notes
Setup note
- Pricing is shared after understanding store requirement
- WhatsApp conversation charges depend on Meta/category usage
- Setup details depend on account and campaign requirement
- Migration support depends on existing WABA/account condition
- Advanced chatbot/flows may need additional setup
Next step
Build the next support layer around your optical store.
Choose the service your store needs now, or connect directly with opticianguru for practical optical-trade support.